The Department for Community-Based Services (DCBS) is committed to building a strong and supportive system of care for Kentucky citizens and communities.

The survey covers topics such as:

• Your experience with DCBS staff
• The effectiveness of our programs and services
• How well we are meeting the needs of Kentucky communities.

This survey is completely voluntary, and your responses will be anonymous. Information gathered from the survey will be used solely to assess our performance and make improvements to our programs and services.

**Please note that this system collects your responses but is unable to reply directly. If your concern is an emergency related to a child or adult, please call the Kentucky Hotline number 1-877-597-2331 (Toll Free).

• 1.) DCBS helped me get services from other Community agencies (services include but are not limited to, Child Care, Job Training, Housing, Food Assistance)

• 2) DCBS treats me with respect.

• 3) DCBS asked for my thoughts and ideas.

• 4) DCBS used my ideas to help my family.

• 5) DCBS was polite and courteous.

• 6) DCBS considered my background and beliefs when helping me.

• 7) DCBS recognizes my strengths, such as having strong support from family and friends, positive relationships, access to resources, a safe and stable home, a job, and my cultural identity.

• 8) DCBS helped me reach the goals that were important to me and my family.

• 9) DCBS office/lobby spaces made me feel welcomed.

• 10) With my permission, DCBS included my family and friends in discussions about the support I need.

• 11) There were translators or interpreters easily available to assist me and/or my family.

• 12) The services I received while working with DCBS helped me get back on my feet.

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• When you see "Information saved for item" in red at the top, you are done.