Continuous Quality Improvement

Continuous Quality Improvement (CQI) is an ongoing process involving DCBS staff, clients/customers, community partners, and individuals with lived experience (like you) providing feedback on how well DCBS has performed in providing services to children and families.

• We want you at the table because your input is valuable, and you can teach us a lot from sharing your living experiences.
• Your voice can influence change that can improve the experience of families and children that we serve now and in the future.
• You can help us identify local or statewide issues that can improve the experience of families and children that we serve now and in the future.
• We also want to hear your creative ideas on how to improve the experiences of youth in care, even if there isn’t an issue but you have an idea of something that could make things better—this is a good place to share that as well.

CQI Frequently Asked Questions

The Department of Community-Based Services Youth Experience Survey is part of the DCBS Quality Improvement Initiative. It solicits feedback on youth experiences related to education, job preparedness, emotional support, social interactions, healthcare, basic food/clothing needs, supportive services/permanency planning, and recommendations for system improvement.

Click here to access the DCBS Youth Experience Survey.